Air India Express Flight Tickets Booking

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Air India Express–Low-cost Carrier Operator

Air India Express is a Indian airline based in Kochi that operates low-cost carrier, Kerala. Air India Charters Limited, a wholly owned subsidiary of Indian flag carrier Air India, operates it. It runs 649 flights weekly to 33 places, including the Middle East and Southeast Asia. 

All passengers on Air India Express flights get complimentary drinks and mineral water. Snacks, reading material, and other forms of entertainment are available for purchase on-board. The friendly staff is always happy to assist travelers and make sure they have a good time. The flight attendants’ friendly friendliness and the nice atmosphere will enhance your flying experience.

Baggage Allowance Policy

Depending on the travel class and destination, the baggage allowance policy of Air India Express has been decided. Still, one can consider the guidelines as stated below in a queue.

Checked Baggage

Economy fliers can check in 25 kg of bags for free on the flight.

customers are liable to check in 35 kg of baggage on the business class flight for free.

upto 40 kg of baggage is free to check in by the first class flier.

Carry on baggage

Air India Express allows all the customers to bring one carry-on bag of 7kg for free on the flight.

One might be liable to pay the penalty for exceeding the bag or its weight.

Cancelation & Refund

Air India Express cancellation and refund policy is decided after the fare type and the time of cancellation. Customers can cancel their reservations online or by getting through the Air India Express executives. If someone cancels their flight 24 hours ahead of the scheduled departure, they may be entitled for a full or partial refund following the fare rules. In case travelers cancel their flight less than 24 hours prior to the departure they might have to pay the fee or forfeit their ticket value. Customers can request a refund via official site or mobile app or by contacting the Air India reservation office only when the ticket was issued by them. Users can even review the status of their pending refund online or by getting through the customer support portal.

Cabin Class

Air India Express has only economy class for its flyers to pick from while making flight reservations online. The airline does not include first class or business-class seats. The normal economy class seats are 17 inches wide and have a pitch of 29 to 30 inches. The seats have reclining capabilities and are positioned in a 3-3 pattern. For a charge, one can select their favorite seat online or at the airport. With the Xtra Seat service, travelers can even reserve an additional seat for greater comfort or solitude.

Seat Selection

Air India Express offers seat selection service to all its customers so that they would choose their preferred seat anytime before the flight. However, one has to pay the fee for making the seat selection in advance. The customers can purchase the seat either online by using the official site or mobile. With this, they have to login to the registered account and continue with the “:manage my booking” prompts. For any assistance, they should contact the call center of Air India Express.

Inflight Entertainment & WiFi

Air India Express has an all-inclusive entertainment option for travelers to enjoy throughout the trip. movies, TV shows, music, and news are the following inflight entertainment options you can unleash by accessing the seatback screen on the flight. If you are expecting the inflight wifi connection then don’t because Air India Express does not have that option.

Food and Drinks

Air India Express has an all-inclusive entertainment option for travelers to enjoy throughout the trip. movies, TV shows, music, and news are the following inflight entertainment options you can unleash by accessing the seatback screen on the flight. If you are expecting the inflight wifi connection then don’t because Air India Express does not have that option.

Check in

Air India Express includes web check-in services for its fliers. They can check-in using a mobile app or official site from 14 days to 1 hour earlier than the scheduled departure of the flight1. Web check-in even allows the customers to select their preferred seat, print the boarding pass, and avoid hassle at the airport.

Frequent Flyer Program

Air India Express owns a loyalty program which is known as Neupass. It boasts exclusive rewards and perks for frequent flyers. The members can earn points on every travel with Air India Express or its partner airlines. The points are redeemable for new reservations, upgrades, priority services, and more. It’s absolutely free to join the Frequent Flyer Program.

Airlines Alliance/Codeshare Agreement

Air India Express is not a member of any alliance yet. However, it holds a codeshare agreement with various airlines such as

  • Lufthansa Airlines
  • SWISS Airlines
  • Ethiopian Airlines
  • EgyptAir,
  • Asiana Airlines
  • Eva Air
  • Croatia Airlines
  • TAP Portugal Airlines
  • SriLankan Airlines
  • Avianca Airlines 
  • Air Mauritius Airlines
  • Singapore Airlines
  • LOT Polish Airlines
  • Hong Kong Airlines

Pet Policy

There is no policy for the pet allowance that Air India Express follows. So, it’s obvious that no one can bring their pet along with them for the Air India Express travel.

Unaccompanied Minor

Unaccompanied minors between the ages of 5 and 16 are allowed to travel alone, thanks to a special service offered by Air India Express. There are specific processes that must be completed in order to book a flight for an unaccompanied minor; for further information, get in touch with the local Air India Express City or Airport Office.

Lounge

At numerous airports around the nation, Air India Express offers lounge facilities to its customers. One can explore a variety of shopping, dining, and other opportunities, as well as have special access to airport lounges. The following lounges are available to Air India Express passengers: Air India Lounge, Air India Maharaja Lounge, and Plaza Premium Lounge.

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