Hainan Airlines Flight Tickets Booking

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Booking Hainan Airlines Flights Tickets 

Hainan Airlines is a Chinese airline in Haikou, China. It operates with hubs at Beijing Capital International Airport and Haikou Meilan International Airport. Hainan Airlines was China’s fourth-largest airline in terms of fleet size and the 10th-largest airline in Asia based on passenger numbers.

One notable achievement of Hainan Airlines is winning the Skytrax 5-star airline award since 2010. This prestigious accolade is granted to airlines that consistently provide excellent service. Hainan Airlines is one of only 11 airlines worldwide that have received this recognition.

In February 2016, Hainan Airlines was listed as one of the world’s top five safest airlines by JACDEC (Jet Airliner Crash Data Evaluation Centre).Hainan Airlines operates scheduled domestic and international flights, both from Hainan and other mainland Chinese locations. The airline offers charter services to cater to specific travel needs. In 2017, Hainan Airlines achieved a significant milestone by completing its first intercontinental flight powered by biofuel. Originally established in 1989 as Hainan Province Airlines, the company underwent a name change in 1996 and adopted its current name, Hainan Airlines.

Baggage Policy

Carry-on Baggage: Passengers are usually allowed to bring one piece of carry-on baggage and one personal item, such as a handbag or laptop bag. The maximum weight limit for carry-on baggage is usually around 10 kg (22 lbs), and the dimensions should generally not exceed 55 cm x 40 cm x 20 cm (22 in x 16 in x 8 in).

Checked Baggage: The checked baggage allowance can vary depending on the flight route, class of service, and frequent flyer status. Generally, the weight limit for checked baggage is around 20-32 kg (44-70 lbs) for international flights, with dimensions limited to a certain total sum of length, width, and height. The specific allowance will be mentioned on your ticket or booking confirmation.

Cancellation & Refund

  • Whether or not you are eligible for a refund depends on the fare type and the specific ticket conditions associated with your booking. Some fares may be non-refundable or have specific cancellation penalties, while others may allow for refunds or changes.
  • If you are eligible for a refund, the refund process usually takes some time to complete. The timeframe for receiving the refund can vary and may depend on factors such as the payment method used and the specific terms and conditions of your ticket.
  • If you cancel your flight, there may be applicable cancellation fees or penalties. The amount of these fees can vary based on the fare type, ticket conditions, and how close to the departure date you are cancelling.

Cabin Classes

  • Economy Class: This is the standard class available on most flights. It offers comfortable seating with amenities such as in-flight entertainment, meals, and beverages. Passengers in Economy Class may have access to power outlets, USB ports, and adjustable headrests, depending on the aircraft.
  • Premium Economy Class: Hainan Airlines also offers a Premium Economy Class on some long-haul flights. This class provides more spacious seating and additional amenities compared to Economy Class. Passengers may enjoy extra legroom, enhanced meal options, dedicated cabin crew, and an upgraded in-flight entertainment system.
  • Business Class: Business Class provides a higher level of comfort and luxury for passengers. It offers larger seats that can recline into a fully flat bed, ensuring a restful journey. Passengers in Business Class often enjoy additional perks like priority check-in, access to airport lounges, fine dining, amenity kits, and enhanced in-flight entertainment systems.
  • First Class: Hainan Airlines offers First Class on select long-haul routes. This is the most luxurious and exclusive cabin class available. First Class passengers top-notch service and have access to spacious private suites or cabins, complete with lie-flat beds, privacy dividers, and personal entertainment systems.

Seat Selection

  • Hainan Airlines offers different seat types, such as standard seats, preferred seats, and extra-legroom seats. The availability and cost of these seat options may vary depending on the aircraft and flight route.
  • Passengers can often select their seats online through the Hainan Airlines website or mobile app during the booking process or by managing their booking later on. The seat selection interface for passengers to view the available seats and choose their preferred option.

In-flight Entertainment & WIFI

  • Hainan Airlines provides a range of entertainment options to keep passengers entertained during their flights. This may include individual seat-back screens or a centralised overhead screen, offering a variety of movies, TV shows, music, games, and more. The available content may differ depending on the aircraft type and route.
  • Hainan Airlines offers Wi-Fi connectivity on select flights,for  passengers to stay connected and access the internet during their journey. Wi-Fi availability and pricing may vary depending on the aircraft and route. Passengers can  purchase Wi-Fi packages for a specified duration of usage.

Food & Drink

  • Hainan Airlines provides complimentary meals to passengers on most flights, including both domestic and international routes. The meal service may include a selection of hot and cold dishes, snacks, and desserts. The specific options and menus may vary depending on the route and cabin class.
  • These special meals may include options for vegetarian, vegan, gluten-free, kosher, halal, or other specific dietary needs.
  • Hainan Airlines offers a range of complimentary beverages during the flight, including soft drinks, juices, coffee, tea, and water. Alcoholic beverages, such as beer and wine, may also be available, or alcoholic drinks may vary depending on the route and cabin class.
  • Hainan Airlines may provide snacks or refreshments between meals on longer flights. These snacks can include items like sandwiches, fruits, pastries, or light snacks to keep passengers satisfied during the journey.

Check In

Online Check-in: Hainan Airlines offers online check-in through their website or mobile app. Passengers can check-in online within a specified time window before their flight departure. During online check-in, it opens 42 hours before flight departure time and closes one hour before.Passengers can select seats, enter passport information, and obtain electronic boarding passes. It’s advisable to check the exact timing and availability of online check-in for your specific flight.

Airport Check-in Counters: Passengers can also check in for their Hainan Airlines flights at the airport check-in counters. These counters are located in the departure hall of the airport. Passengers can approach the dedicated Hainan Airlines check-in counters. This service will usually open 2 hours before the flight,present their travel documents, and receive their boarding passes. It’s recommended to arrive at the airport with sufficient time before the flight departure to allow for check-in procedures and security checks.

Frequent Flyer Programme

  • The Fortune Wings Club offers different membership tiers based on the member’s level of activity and travel with Hainan Airlines and its partner airlines. The program includes multiple tiers such as Silver, Gold, Platinum, and Diamond, with increasing benefits and privileges as you move up the tiers.
  • Members of the Fortune Wings Club can earn miles when flying with Hainan Airlines or its partner airlines. The number of miles earned is generally based on the distance travelled and fare class. Accumulated miles can be redeemed for various rewards such as flight upgrades, free flights, hotel stays, car rentals, and more.
  • benefits, such as priority check-in, priority boarding, extra baggage allowance, access to airport lounges. The specific benefits and privileges may vary depending on the member’s tier level.

Airline Alliance/ Codeshare Agreements

  • Codeshare Agreements: Hainan Airlines had established codeshare agreements with various airlines,for  passengers to book flights on partner airlines using Hainan Airlines’ flight code. This provides passengers with a wider range of destinations and flight options while enjoying the convenience of a single ticket and coordinated itineraries.
  • Hainan Airlines had partnerships and codeshare agreements with numerous airlines worldwide. These partnerships could include both full-service and low-cost carriers, enabling passengers to connect seamlessly to destinations beyond Hainan Airlines’ own network. In addition to codeshare agreements, Hainan Airlines, Grand china air Tianjin Airlines,Hong Kong Airlines,Lucky Air, Capital Airlines and Fuzhou Airlines. may have had interline agreements with other airlines. Interline agreements for passengers to book connecting flights on multiple airlines under a single ticket, simplifying the travel process and ensuring smoother connections.

Pet Policy

  • Hainan Airlines generally accepts small dogs and cats as pets for transport in the cabin or as checked baggage. certain restrictions and regulations may apply based on the destination, aircraft type, and specific route. It’s essential to check the airline’s guidelines for the exact pet types and breeds permitted on their flights.
  • Hainan Airlines may allow small dogs and cats to travel in the cabin with their owners. There are restrictions on the size and weight of the pet, and a pet carrier or container is required. The pet carrier should meet the airline’s specifications in terms of size, structure, and ventilation. The number of cabin pets allowed per flight may also be limited, so it’s advisable to make arrangements in advance.Hainan Airlines may also accept larger pets as checked baggage. These pets are transported in the aircraft’s cargo hold. 

Unaccompanied Minor

  • Hainan Airlines defines unaccompanied minors as children between the ages of 5 and 12, although this age range may vary depending on the specific policies of the airline and the regulations of the departure and arrival countries.
  • When making a reservation for an unaccompanied minor, it’s generally necessary to contact Hainan Airlines directly or visit their ticket office to provide the required information and complete the necessary documentation. This may include submitting a completed Unaccompanied Minor Form and providing identification documents for both the child and the person dropping off and picking up the child at the airport.


  • International Lounges: Hainan Airlines operates international lounges at select airports,in major cities and international transit hubs. These lounges provide a comfortable and relaxing environment for eligible passengers to wait for their flights. Passengers with access to these lounges can enjoy amenities such as comfortable seating, complimentary refreshments, Wi-Fi, business facilities, and entertainment options.
  • Domestic Lounges: Hainan Airlines also offers domestic lounges at several airports within its network. These lounges are available for eligible passengers travelling on domestic flights. They provide similar amenities and services as international lounges, including comfortable seating, food and beverage offerings, Wi-Fi, and other amenities for a more enjoyable pre-flight.
  • Hainan Airlines lounges are granted to passengers meeting certain criteria, such as premium cabin passengers (Business Class or First Class), frequent flyer program elite members, or passengers holding specific credit cards or lounge memberships. The specific eligibility criteria may vary depending on the airport and lounge.

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