Garuda Indonesia Flight Tickets Booking

Carry-on Baggage: On Garuda Indonesia flights, the maximum size for cabin baggage is 56cm x 36cm x 23cm (22in x 14in x 9in), with a total dimension (length + width + height) not exceeding 115 cm / 45 inches. The weight of the carry-on bag should not exceed 7kg / 15lbs.

Checked Baggage: For domestic flights

• First Class passengers are allowed 40kg / 88 lbs of free baggage allowance.
• Business Class passengers are permitted 30kg / 66lbs.
• Economy Class passengers have a free baggage allowance of 20kg / 44lbs.

For international flights:

• Each item of baggage must not exceed 32 kg / 70 lbs in weight, regardless of class.

Specific allowances for international flights

Cancellations made within 24 hours of booking and at least seven days before departure, passengers may be eligible for a full refund.Cancellations made after the initial 24 hours of booking or within seven days of departure may be subject to fees or penalties, and the refund amount may vary depending on the fare type and conditions. Refund Policy: Refund eligibility and the refund amount depend on the fare rules and conditions associated with the ticket. Different fare types may have different refund policies.Non-refundable tickets do not qualify for a refund. taxes, fees, and other charges may be refundable.

• First Class:
  • First Class provides the highest level of luxury and comfort.
  • Passengers can expect spacious and private seating arrangements.
  • Premium amenities, such as lie-flat beds, personal entertainment systems, and fine dining options, are offered.
  • First Class passengers often enjoy priority check-in, access to exclusive lounges, and enhanced in-flight services.
• Business Class:
  • Business Class offers premium travel with enhanced comfort and amenities.
  • Passengers can enjoy spacious seating, which may recline into a lie-flat or angled lie-flat position.
  • In-flight entertainment systems and gourmet dining options are provided.
  • Business Class passengers often have access to priority services, including check-in, boarding, and baggage handling.
• Economy Class:
  • Economy Class is the standard class of service available to most passengers.
  • Seats are arranged in a comfortable configuration, with a range of legroom options.
  • In-flight entertainment systems may be available, offering a selection of movies, TV shows, and music.
  • Economy Class passengers can enjoy a variety of meal options and beverages during the flight.

Garuda Indonesia allows passengers to select their preferred seats during the booking process or after purchasing the ticket.Passengers may have the option to choose seats with extra legroom, seats closer to the front of the cabin, or seats with specific features like window or aisle access.Preferred seat selection may be subject to availability and could be associated with an additional fee. Upgrades to premium classes, such as Business Class or First Class, may be available for eligible passengers. The availability and cost of seat upgrades can vary depending on factors such as the route, fare type, and seat availability.

Garuda Indonesia provides an in-flight entertainment system on long-haul flights.The entertainment system may include a personal seatback screen or a shared overhead screen, depending on the aircraft.Passengers can enjoy a selection of movies, TV shows, music, games, and other entertainment options.Garuda Indonesia offers Wi-Fi connectivity on some of its aircraft.Passengers may be able to access the internet, check emails, browse websites, and stay connected during the flight.Charges or packages may apply for accessing the Wi-Fi service, and the details can be obtained from the airline.

Garuda Indonesia offers complimentary meals and beverages on most of its flights.The type and quality of meals provided can vary depending on the route, duration of the flight, and class of service.Passengers are usually offered a choice of hot meals, including both Western and Indonesian options.meals, such as vegetarian, vegan, or religiously compliant meals, may be available upon request.Passengers can request special meals, such as vegetarian, vegan, gluten-free, or child meals, at the time of booking or by contacting the airline in advance.It is recommended to make special meal requests at least 24 hours before the scheduled departure to ensure availability.In addition to main meals, Garuda Indonesia provides in-flight snacks and a selection of non-alcoholic beverages.Alcoholic beverages may be available for purchase or offered as part of the complimentary service.

Online check-in: Is available for both domestic and international flights.

Check-in Time Frame: For domestic flights, online check-in opens 48 hours before the scheduled departure time and closes 2 hours before departure. For international flights, online check-in usually opens 48 hours before the flight and closes 4 hours before departure.

Airport Check In:

Domestic FlightsThe check-in counters at Jakarta airport typically open 120 minutes (2 hours) before departure and close 45 minutes before departure.

International FlightsThe check-in counters at Jakarta airport usually open 180 minutes (3 hours) before departure and close 60 minutes before departure.

GarudaMiles offers different membership tiers, including Blue, Silver, Gold, and Platinum. The tier you belong to is determined by your flying activity and the number of miles earned within a specific time period.

GarudaMiles members can earn miles by flying with Garuda Indonesia and its partner airlines, as well as through various non-airline partners such as hotels, car rentals, and credit card programs. The number of miles earned is usually based on the distance flown and the fare class of the ticket.The benefits of GarudaMiles membership vary depending on the membership tier. They may include priority check-in, extra baggage allowance, access to airport lounges, bonus miles, priority boarding, and more.

• Alliance: Garuda Indonesia is a member of the SkyTeam alliance, which is a global airline alliance consisting of multiple international carriers. Being a part of the alliance Garuda Indonesia offers enhanced connectivity and various benefits to its passengers, such as seamless travel, reciprocal frequent flyer program benefits, and access to partner lounges.
• Codeshare Agreements: Garuda Indonesia has codeshare agreements with several airlines worldwide. Codesharing allows airlines to sell seats on each other’s flights, expanding their network and providing more travel options to passengers. Through codeshare agreements, Garuda Indonesia passengers may have access to a wider range of destinations and seamless connections.

• Garuda Indonesia allows small pets, such as cats and dogs, to travel in the cabin with their owners. specific rules and restrictions may apply, including the maximum weight and size of the pet carrier. It’s important to check the airline’s guidelines for cabin pet requirements and restrictions.
• Garuda Indonesia may also allow pets to travel in the cargo hold as checked baggage. This option is limited to larger pets or when the pet’s transportation in the cabin is not possible. Requirements and restrictions may apply, such as proper documentation, secure and appropriate pet carriers, and adherence to animal welfare guidelines.

• Garuda Indonesia offers the unaccompanied minor service for children between the ages of 5 and 16. The exact age range may vary, so it’s important to check the specific requirements and guidelines set by the airline.
• Parents or guardians must make arrangements for the unaccompanied minor service at the time of booking the flight. Certain documents, such as a consent form, identification, and contact information for the child and the person dropping off and picking up the child at the departure and arrival airports.

• Garuda Indonesia lounges are available for passengers who meet certain criteria, such as business class or first class passengers, GarudaMiles elite members, or passengers travelling with specific airline partners.
• Garuda Indonesia lounges provide a range of amenities and services, including comfortable seating, complimentary Wi-Fi, refreshments, snacks, newspapers/magazines, TV screens, and dedicated staff to assist with passenger needs.Garuda Indonesia lounges are usually located in the departure areas of selected airports, providing a peaceful and comfortable environment for eligible passengers to relax and wait for their flights.