Carry-on Baggage:

• Economy Class: 1 piece weighing up to 7kg, with maximum dimensions of 9″ (height), 14″ (width), and 22″ (length).
• Premium Economy Class: 1 piece weighing up to 7kg, with maximum dimensions of 9″ (height), 14″ (width), and 22″ (length).
• Business Class: 1 piece weighing up to 10kg, with maximum dimensions of 9″ (height), 14″ (width), and 22″ (length).
• First Class: 1 piece weighing up to 15kg/15lbs, with maximum dimensions of 9″ (height), 14″ (width), and 22″ (length).

Checked Baggage:

• Economy Class: 2 pieces, each weighing up to 23kg/50 lbs.
• Premium Economy Class: 2 pieces, each weighing up to 25kg/55 lbs.
• Business Class and First Class: 2 pieces, each weighing up to 32kg/70 lbs.

• The refundability of a ticket depends on the fare type and the terms and conditions associated with it. Some tickets may be non-refundable, while others may be partially or fully refundable.
• If a ticket is refundable, cancellation fees may apply. The amount of the cancellation fee can vary based on the fare rules and the time of cancellation.
• Refunds for eligible tickets are processed within a certain timeframe. The exact duration can vary, but it is generally within a few weeks.
• Refunds are provided through the original form of payment used during the ticket purchase. if you paid with a credit card, the refund may be credited back to that card.

• Economy Class: This is the standard class available on Cathay Pacific flights. Passengers in Economy Class enjoy comfortable seating, in-flight entertainment, and meals or snacks. The specific amenities and seat configurations can vary depending on the aircraft type.
• Premium Economy Class: Premium Economy Class is a higher class than Economy Class, offering additional space, enhanced comfort, and more personalised services. Passengers in Premium Economy Class usually have larger seats with increased legroom, priority check-in and boarding, upgraded dining options, and dedicated cabin crew.
• Business Class: Business Class provides a higher level of luxury and comfort for passengers. It includes lie-flat or fully flat seats that can convert into a bed, giving passengers the ability to rest and sleep comfortably during long-haul flights. Business Class passengers also enjoy exclusive lounge access, enhanced dining options, and priority.
• First Class: First Class is the most luxurious and premium cabin class offered by Cathay Pacific. It provides the highest level of comfort, privacy, and personalised service. First Class cabins often feature private suites or enclosed seating areas, gourmet dining options, luxurious amenities, and a range of exclusive services.

• Cathay Pacific allows passengers to select their seats during the booking process or at a later time before their flight. This may be available free of charge or for a fee, depending on the fare class and ticket type. Passengers can choose their preferred seat from the available options within their booked cabin class.
• Cathay Pacific may offer preferred seats with additional legroom or other desirable features for an additional fee. These seats, such as those in exit rows or bulkhead areas, provide extra comfort and space.
• Cathay Pacific aircraft may have seats with extra legroom available for selection. These seats are located in certain rows and offer more space for passengers who desire additional legroom.
• Passengers travelling in Premium Economy, Business, or First Class usually have access to seats with enhanced features and more space. These seats are more comfortable.

• Cathay Pacific provides a wide range of entertainment options, including movies, TV shows, music, games, and more. Passengers can enjoy these entertainment offerings on seatback screens or personal devices, depending on the aircraft and movies, TV shows, and other content may vary, and the availability of seat back screens can vary depending on the aircraft type.
• Cathay Pacific’s in-flight entertainment system is called StudioCX. It offers a diverse selection of movies from different genres, popular TV shows, music albums, interactive games, and even language learning programs. Passengers can browse through the entertainment options using the touchscreen interface on their personal seatback screens.
• Cathay Pacific offers Wi-Fi connectivity on select flights, for passengers to stay connected and access the internet during their journey. Wi-Fi availability can vary based on the aircraft and the route. Passengers may be able to purchase Wi-Fi packages for a specified duration or based on data usage. 

• Cathay Pacific provides complimentary meals and snacks on most of its flights, including both short-haul and long-haul routes. The type and variety of meals offered can depend on factors such as the duration of the flight and the cabin class. Passengers can expect a selection of appetisers, main courses, desserts, and beverages.
• Cathay Pacific offers a range of special meals to accommodate specific dietary needs or preferences. These meals may include options for vegetarian, vegan, gluten-free, low-sodium, and other dietary requirements. 
• Passengers travelling in Premium Economy, Business, or First Class can often enjoy an enhanced dining with a wider range of meal options and premium ingredients. In higher cabin classes, passengers may also have the option of dining on-demand, allowing them to select their meals at any time during the flight.
• Cathay Pacific offers a variety of beverages, including soft drinks, juices, water, tea, coffee, and a selection of alcoholic beverages. Alcoholic drinks are complimentary for passengers of legal drinking age, while other beverages are available throughout the flight.

Online Check-In: Cathay Pacific offers online check-in, for passengers to check-in for their flights through the airline’s website or mobile app. Online check-in opens 48 hours before the scheduled departure time and closes a few hours before the flight. During online check-in, passengers can select their seats, print their boarding passes, or receive mobile boarding passes.

Airport Check-In: Passengers who prefer to check-in at the airport can do so at Cathay Pacific’s check-in counters. The locations of the counters may vary depending on the airport. Passengers can approach the counters to complete the check-in process, receive their boarding passes, and check their baggage, if necessary. It’s advisable to arrive at the airport with sufficient time before the flight departure to allow for check-in procedures.

• The Marco Polo Club consists of four membership tiers Green, Silver, Gold, and Diamond. The membership tier is determined by the member’s qualifying activity, such as the number of miles flown or the number of eligible sectors travelled. Each tier offers different privileges and benefits.
• Members of the Marco Polo Club earn Club Points based on their flights with Cathay Pacific, Cathay Dragon, or partner airlines. The number of Club Points earned depends on factors such as the fare class, distance flown, and the cabin class.
• The Marco Polo Club offers various benefits and privileges to its members based on their tier level. These benefits can include priority check-in, extra baggage allowance, access to airport lounges, priority boarding, preferred seating, and increased baggage allowance.
• Marco Polo Club members, depending on their tier level, may enjoy access to Cathay Pacific and partner airline lounges. Lounge access provides a comfortable and exclusive space for passengers to relax, work, or enjoy refreshments before their flights.

• Air China: Cathay Pacific has a codeshare agreement with Air China, which enables passengers to book flights on one airline and travel on the other’s flights for certain legs of the journey. This partnership allows passengers to access more destinations and enjoy a wider range of flight options.
• Air New Zealand: Cathay Pacific has a codeshare agreement with Air New Zealand, offering passengers the convenience of booking flights across both airlines’ networks. seamless travel and coordinated services between the two carriers.
• British Airways: Cathay Pacific has a codeshare agreement with British Airways, providing passengers with additional travel options and connections across both airlines’ networks. Passengers can book flights with one airline and travel on the other’s flights, expanding their choices and destinations.
• Malaysia Airlines: Cathay Pacific has a codeshare agreement with Malaysia Airlines, enabling passengers to book flights on one airline and travel on the other’s flights. This partnership offers greater connectivity and convenience for passengers travelling to or from Malaysia and other destinations served by both airlines.
• Qatar Airways: Cathay Pacific has a codeshare agreement with Qatar Airways, providing passengers with more flight options and seamless travel between the two airlines’ networks. Passengers can benefit from coordinated services, such as through-checking of baggage and smoother connections.

• Cathay Pacific allows small dogs, cats, and rabbits to travel in the cabin with their owners, subject to specific conditions. The pet and carrier combined must not exceed a certain weight limit, around 7 kg (15 lbs). The pet must remain in an approved carrier that fits under the seat in front of the passenger. Passengers must contact Cathay Pacific in advance to make arrangements for their cabin pets, as space is limited.
• Cathay Pacific also offers the option to transport pets in the cargo hold as checked baggage. This is applicable for larger pets or for those not eligible to travel in the cabin. Certain restrictions and requirements apply, such as specific crate dimensions and the provision of necessary documentation, including health certificates and import permits.

• Cathay Pacific generally considers children between the ages of 5 and 11 as unaccompanied minors. The specific age range and requirements may vary depending on the country and local regulations. Children aged 12 to 17 may also be considered unaccompanied minors if requested by the parent or guardian.
• Parents or guardians must inform Cathay Pacific during the booking process that their child will be travelling as an unaccompanied minor. This is the airline to provide the necessary assistance and supervision.
• Cathay Pacific may charge an additional fee for the unaccompanied minor service. The fee amount can vary depending on factors such as the flight duration and specific requirements. It’s advisable to check with the airline for the most up-to-date information regarding the fee structure.

• The Pier is Cathay Pacific’s flagship lounge concept, available at Hong Kong International Airport. It offers a luxurious and tranquil environment with various seating options, including lounge chairs, workstations, and dining areas. The Pier provides facilities such as showers, business centres, and a variety of food and beverage options.
• The Wing is another premium lounge option at Hong Kong International Airport. It features comfortable seating areas, shower suites, workstations, and a range of dining choices. The lounge also includes The Haven, a dedicated space for relaxation and rejuvenation.