Seek Comfortable Travel Experience with Airlink
Airlink is a private air travel company in Southern Africa that has furnished all its aircraft with a premium and full-service experience. It operates a comprehensive network of destinations within Southern Africa. Airlink is an independent carrier operator under a privately owned unique 4Z flight code facilitating passengers with more options, more connectivity, and more possibilities to travel. After the flight movement, the airline has been estimated. Over 62 airplanes have been maintained by Airlink to St Helena Island and over 45 destinations across 14 different states in African countries.
Through interline and codeshare agreements, which features international travelers more options and connectivity on the largest network of destinations throughout Southern Africa, Airlink is proudly affiliated with many of the most loyal international airlines in the world, including Qatar, Emirates, and United Airlines.
IATA (International Air Transport Association) membership and IOSA (IATA Operational Safety Audit program) accreditation are both held by Airlink. The international aviation transport association is known as IATA. IATA aids in the development of industry policy on important aviation issues and supports a variety of aviation-related activities.
Baggage Allowance Policy
To make it easier for the customers about preparing bags, Airlink has outlined the policy to all its passengers that they must apply while preparing respective bags.
Carry-on
Including any of the personal items such as laptop bag or hand purse, economy passengers can take one carry-on baggage. And business fliers can bring two carry-on baggage of 8 kg each in the cabin. The size of the baggage must not exceed 115cm.
Checked Baggage
Travelers on Economy Class flights can check in one checked luggage weighing up to 20 kg. Meanwhile, Business Class fliers can check in two checked luggage of 30 kg. The total dimension of the baggage must be 207cm.
If anyone exceeds the size or weight, they must pay the fees.
Cancellation & Refund
Airlink has a cancellation policy that states that customers can cancel their air tickets within the first 24 hours of the reservation. Still, if they skip or lose those hours to cancel their reservation then can cancel it 1 hour before the scheduled Airlink flight departure. However, a small cancellation fee will be applicable for that.
According to Airlink 24-hour cancellation policy, One is permitted to cancel the flight within 24 hours of purchase and reimbursed with a full refund if the aircraft departs at least a week later (i.e., after 168 hours). This policy applies to all the fare types.
If medical emergency or military deployment is the reason behind, customers cancel the flight after 24 hours of booking and up to one hour before the departure, cancellation fee would be waived off.
Cabin Class
Airlink offers mainly two cabin classes such as economy and business class. Find the differences outlined below.
Business Class: Fliers traveling on business class flight can relish catering, and wide ranging beverage options. Further, they can enjoy lounge access at certain airports and priority boarding. Business class flights equipped with generous seat pitch and a 2-1 configuration.
Economy Class: Seats on Economy Class flight are equipped with air vents, reading lights, reclining buttons, and overhead bins. On some flights, the airline offers hot meals, drinks, and snacks that passengers can order from the in-flight menu.
To seek more details regarding inflight service according to the cabin class, one must get through the experts Airlink.
Seat Selection
Airlink allows the customers to choose the seats in advance meeting their preference. Seat selection can be done while booking the flight or afterward, until the web check in gets closed. Rather than selecting a seat online, customers can even prequest the seat at the airport during check in for the flight.
In-flight Entertainment & WIFI
Airlink doesn’t offer any in-flight screen entertainment, but customers can pass the time reading Airlink’s magazine, “Skyways,” which provides travel advice, health advice, and entertaining articles.
Unfortunately, The airline doesn’t even feature WiFi Connectivity onboard to its passengers yet.
Food & Drink
Airlink facilitates its passengers inflight food and drink. Following the government’s lifting of the restriction on in-flight catering due to COVID-19 on October 27, 2021, Airlink resumed its complimentary food and beverage service on domestic flights. Airlink nourishes its passengers with fresh and delicious food and beverage services, including snacks, hot meals, and drinks on selected flights. Passengers can even leverage bar service on the flight, the bar service includes non-alcoholic and alcoholic beverages both.
Check-In
Using any of the two ways customers can conveniently check-in for the flight.
Web Check-in
Passengers can check in online through Airlink. Check-in online starting 24 hours before your departure time.
Airport Check-in
The Airlink airport check-in desk is where travelers must go if they do not check-in online.
Airport check-in for domestic flights opens 1.5 hours before to planned departure and closes 30 minutes before departure.
Airport check-in opens two hours before scheduled departure for international and regional flights and closes 50 minutes before departure.
Frequent Flyer Programme
For those who frequently fly with Airlink, the airline offers a frequent flyer program called Voyager. The loyalty program for South African Airways is called Voyager. Every time a passenger uses Airlink, they are rewarded with Miles under this program. These Miles can be exchanged for discounts, free flights, and other advantages.
Airline Alliance/Codeshare Agreement
Airlink has airline alliances and codeshare agreements with several international airlines. Below are some points based on codeshare agreements.
British Airways (BA) and Airlink have a codeshare arrangement that enables BA passengers to make flight reservations to Airlink’s routes over 40 Southern African destinations.
Additionally, Airlink and Emirates (EK) have a codeshare arrangement that allows Emirates passengers to access domestic and regional travel service of Airlink within South Africa and twelve other African countries.
Unaccompanied Minor
Airlink does have an unaccompanied minor program that states unaccompanied minors can travel alone. However, this program is valid only for children who are between 5 and 12 years old. Otherwise, the request will not be approved. Customers are asked to provide the age proof id of the kid while requesting the Unaccompanied Minor fare. So, it’s clear that none can fool the airline at any point.
Pet Policy
According to the pet policy of Airlink, domestic pets are accepted in the cabin. However, pets must be easily fit in the carriage to travel with their owner in the cabin. Customers are required to report the airline about the pet travel 24 hours before the departure.
Lounges
Airlink spans lounges access to the frequent flyer members and business class fliers. The fliers can enjoy free luxury snacks, dessert, light meals, fresh coffee, wine, premium beverages, free WiFi, private rooms and restrooms, media publications and Spa.