Find Air Timor Reservations at Your Tip
Air Timor is a dedicated Air Travel company pursuing to connect Timor-Leste to other countries. Air Timor is renowned and held by New International Timor Airlines (NITA). Headquartered in Timor-Leste, the frequent routes of Air Timor supplied services through Dili, Timor-Leste, Kupang and Singapore. Air Timor always pursues updated opportunities within the flight sector and aims for more partnerships to grow the country’s connectivity.
It operates as an aviation industry that provides services to the relevant customers between Dili and Kupang & TransNusa, and Singapore under a charter arrangement. Air Timor flies only to international destinations rather than domestic routes.
The bookings for Air Timor Travels are accessible at the official website or on the mobile application. Meanwhile, one can contact the call center for assistance or clarification in between the booking procedure. Further, depending on the preference, one can even get their bookings done for Air Timor Travels with the help of an air ticketing executive at the airport.
Baggage Allowance Policy
Hoverboards, Fireworks,Bleach and Firearms, are the following items that are prohibited by Air Timor. Further, there is allowance for carry-on baggage and checked baggage to the travelers when flying with Air Timor. Meanwhile, one must adhere to the below restrictions configured as per the baggage.
Carry on Baggage: Travelers are urged to ensure the baggage weight must not be more than 7 kg.
Checked Baggage: When travelers preparing checked baggage, they need to ensure they carry two checks of 7 kg each that must not exceed the combined dimension of 115 cm.
If anyone extends the restrictions, they might have to pay the fees.
Cancellation & Refund
According to Air Timor cancelation policy, customers can cancel their bookings within 24 hours of air ticketing without paying any fee. In case they do not do so, they can cancel their flight up to 1 hour before the scheduled departure. But at that time the cancellation will be subject to penalty.
Besides the cancellation policy, one must know that their booking is refundable then only a request for refund would be possible while canceling the flight. Otherwise, the customers would be entitled to seek the travel vouchers.
The refund depends on when the customers cancel their flight. If they adhere to the 24-hours cancellation policy, Air Timor will refund them the full amount of booking, otherwise travelers will get partial refund or partial voucher.
Travel credits are redeemable against new reservations within a year from the date it has been issued. One uses the travel credits or voucher to cover differences during the seat upgrade or the flight change.
Air Timor experience is classified into two various cabin classes such as economy and business class. Both of them feature distinctive services and amenities to the passenger. Depending on the services of each of these classes, the booking values are not equal.
Economy Class: there are four fare types of Economy class such as promo, saver, flexi and full flexi. Depending on the fare selected economy fliers are facilitated with inflight or other services such as exception on baggage allowance, reclining seat with extra legroom, priority check in and boarding, and more.
Business Class: It equips the deluxe travel experience to the travelers. Here, one can find extra legroom, reclining seats of 180 degree, priority boarding and priority check in and many other relevant services.
Fortunately, customers are allowed to select their preferred seat. However, the seat selection is mainly dedicated for the business class fliers and depending on the fare type selected economy fliers can even select their preferred seat. The seat selection can be proceeded upto one before the scheduled departure of the flight. The preferred seat selection depends on the seat accessibility.
In-flight Entertainment & WIFI
However, Air Timor does not operate its own registered flight while it flies east timor’s airline flights. Depending on the airline, customers would be facilitated with inflight entertainment options and the wifi services. Still, based on the travel class as well as the fare type decide the services to the passengers on the respective aircraft. For more details, customers can connect with the call center.
Unfortunately, Air Timor does not feature wifi services to the customers on any of its aircrafts.
Food & Drink
Depending on the Air Timor operates under the airline, customers can enjoy inflight meals and beverages accordingly. Rather than this fare type and travel class also entitle the customers to leverage from a wide ranging menu of food and drinks. One must pay extra For special meals based on their requirement. To order that one must connect with the authorities 24 hours earlier than the departure.
The web check in has not been designed yet. So one has to check in at the airport only. Depending on the departing location, one has to arrive at the airport earlier than the scheduled departure.
When the departing location is Dili airport (Nicolau Lobato International Airport), travelers must arrive at the airport 2 hours prior to their flight to check-in. The check-in counter MI295 is accessible from 12pm to 2pm local time.
If the departing origin is Changi International Airport, Singapore, the passengers are supposed to arrive at the airport two and half hours before the departure. The check in continues at counter 9 and 10 from 7am to 8:45 am.
Check in process continues at fr 8B 118 from 9am to 11am for the passengers who are going to depart from Eltari Kupang International Airport, Kupang.
Frequent Flyer Programme
According to the web search, it’s tricky for us to confirm the customers about the possibility of the Frequent Flyer Program of Air Timor. However, passengers are liable to earn and redeem the miles of the frequent flyer program of those airlines under which Air Timor operates charter planes.
Airline Alliance/Codeshare Agreement
Following the web search, we found that Air Timor is not a member of any airline alliance. Instead, it has codeshare agreements with several airlines, such as Garuda Indonesia, SilkAir, and TransNusa.
It means that customers can do their ticketing with Air Timor, however, the flight will function under another airline. Travelers may leverage the codeshare agreements in terms of comfort, connectivity, and fare. Meanwhile, customers may even meet some challenges, such as distinct baggage policies, check-in processes, and customer service criteria.
If someone travels with Air Timor and plans to bring their pet on board, it’s important to know that the pet policy may be determined by the airline that charter planes from. For example, if customers are flying from Dili to Singapore on a SilkAir plane, they may need to comply with Singapore Airlines’ pet policy. To confirm the specific requirements for their flight, it’s recommended to contact Air Timor directly.
Air Timor operates the charter plan under the other airlines, so one must check out with the respective airlines to assure the unaccompanied minor policy. Further, adhere to the policies to qualify the unaccompanied minor service. This service is mainly for the kids who want to travel. However, it is entitled to kids between 5 and 12 years old. Without booking this fare, none of the unaccompanied minors would be qualified to travel alone
However, Air Timor functions as charter services under partner airlines. So, there might be a high possibility for the fliers to enjoy the lounge services at the selected airports. Still, depending on the travel class and fare type, customers can leverage the lounge accessories and services.