Booking Aircalin Airlines Flights Tickets
Aircalin, also known as Societe Aircalin, is a prominent French airline and serves as the international airline of New Caledonia. It was established in 1983 and has since played a crucial role in facilitating both domestic and international air travel in the region. Operating domestic services in Wallis and Futuna, Aircalin connects New Caledonia to a total of twelve destinations in Oceania and Asia.The airline’s main hub is located at La Tontouta International Airport in New Caledonia to over 100 destinations worldwide.
Baggage Policy
Carry-On Baggage: Passengers are usually allowed to carry-on luggage,one luggage (12kg maximum) and one personal item whereas Economy Class and Premium Class passengers do not have a personal item in their baggage allowance and luggage of a maximum of 7kg. On long-haul routes, Business Hibiscus Class passengers can have two carry-on luggage with a total weight limit of 18 kg and a personal item allowed. Economy Class and Premium Economy Class passengers can only have a 12 kg luggage with a personal item.
Checked Baggage: The allowance for checked baggage may vary based on the destination, Economy Class passengers are entitled to one 23kg baggage whereas Premium Economy Class and Business Hibiscus Class passengers can check-in two 23kg baggage.
Cancellation & Refund
Aircalin, like most airlines, may have specific rules regarding ticket cancellations.24 hrs cancellation risk policy. There might be varying degrees of flexibility. tickets are non-refundable, while others might allow cancellations with applicable fees or penalties. If you have a refundable ticket and you meet the conditions for cancellation, you may be eligible for a refund. that refundable tickets are often more expensive than non-refundable ones.If you have a non-refundable ticket and decide to cancel your booking, you might not be entitled to a refund. airlines may offer you the option to use the value of the ticket as credit for future travel.
Cabin Classes
Economy Class: The Economy Class is the standard class offered by Aircalin and is available on all flights. Passengers in this class enjoy comfortable seating, in-flight entertainment, and meals or snacks, depending on the duration of the flight. The amenities and services may vary based on the route and aircraft.
Premium Economy Class: Aircalin may offer a Premium Economy Class. This class generally provides more spacious seating and additional amenities compared to Economy Class. Passengers in Premium Economy may have access to enhanced meal options, more generous baggage allowances, and priority boarding.
Business Class: Business Class is the premium cabin class available on selected Aircalin flights, particularly on long-haul routes. Passengers in Business Class enjoy luxurious seating that often reclines into fully flat beds, ensuring a more comfortable and restful journey. Enhanced dining options, exclusive lounges at airports, and priority services are also provided to Business Class passengers.
Seat Selection
Aircalin often provides passengers with the option to select their seats online through their official website or mobile app. During the booking process or after ticket purchase, you should be able to view the available seats on the aircraft and choose the one that suits your preference.Depending on the fare type and cabin class, Aircalin may charge a fee for seat selection.Airlines offer complimentary seat selection for certain fare classes, while others may have fees for preferred seats with extra legroom or seats in specific areas of the aircraft.Some passengers, such as those travelling in Business Class or with elite frequent flyer status, may have access to priority seating options, allowing them to choose seats with additional comfort and amenities.
In-flight Entertainment & WIFI
Aircalin offers individual seatback screens in both Economy and Premium Economy classes. Passengers can access a selection of movies, TV shows, music, and games to enjoy during the flight.On some short-haul flights, Aircalin might have overhead screens located throughout the cabin. These screens usually display a selection of entertainment content for all passengers to watch.Aircalin usually provides complimentary headphones for passengers to use with the in-flight entertainment system.passengers are welcome to use their personal headphones if they prefer.Aircalin does offer Wi-Fi services on some of its aircraft, especially on longer international flights. With in-flight Wi-Fi, passengers can stay connected, browse.
Food & Drink
Aircalin flights, passengers in Economy Class are provided with complimentary meals and beverages. The meal service usually includes a selection of hot and cold meals, snacks, and refreshments. The menu may feature both local and international cuisine options.Passengers in Premium Economy Class and Business Class usually enjoy an enhanced dining compared to Economy Class. The meal selection might include a wider variety of gourmet dishes, and passengers may have the option to pre-select their meals before the flight.Aircalin provides a selection of complimentary beverages to all passengers. This may include soft drinks, water, coffee, tea, and alcoholic beverages, depending on the flight and the cabin class.
Check-In
Online Check-In: Aircalin provides an online check-in service through their official website. Passengers can check-in online check-in opens 30 hours prior to scheduled departure. Online check-in allows travellers to select their seats, print or download their boarding passes, and, in some cases, pay for additional services or baggage fees. The online check-in time window may vary depending on the route and the cabin class.
Airport Check-In: Passengers can also check-in at the airport counter. Aircalin provides dedicated check-in counters at the departure airport. The airport check-in counters open several arrive at least 2 hours before scheduled departure and passengers can complete the check-in process by presenting their travel documents to the airline’s staff.
Frequent Flyer Programme
Members of the Fidélité program earn miles or points based on the distance travelled and the fare class of the ticket. The more you fly with Aircalin or its partner airlines, the more miles you accumulate in your Fidélité account.
The program has tier levels that are based on the number of miles or segments flown within a specific period. As members earn more miles, they can progress to higher tier levels, unlocking additional benefits and privileges.Fidélité members may enjoy benefits such as priority check-in, extra baggage allowance, access to airport lounges, priority boarding, and more.
Airline Alliance/ Codeshare Agreements
Some of Aircalin’s codeshare partners included:
Air France: A major French airline and a member of the SkyTeam alliance.
Qantas: The flag carrier airline of Australia, providing codeshare flights between New Caledonia and Australia, as well as beyond to other destinations served by Qantas.
Air New Zealand: The national carrier of New Zealand and a member of the Star Alliance.
Air Tahiti Nui: The international airline of French Polynesia, offering connections to and from New Caledonia and the South Pacific region.
Air Vanuatu: The national airline of Vanuatu, providing access to additional destinations in the South Pacific.
Japan Airlines (JAL): A prominent Japanese airline, allowing travellers to connect between New Caledonia and various cities in Japan and Asia.
Qantas: The flag carrier airline of Australia, providing codeshare flights between New Caledonia and Australia, as well as beyond to other destinations served by Qantas.
Pet Policy
Aircalin allowed domestic cats and dogs to travel in the cabin or as checked baggage, subject to availability and specific regulations.Passengers could usually bring small pets in the cabin, provided they were transported in an IATA-approved pet carrier that could fit under the seat in front of them. The number of pets allowed in the cabin might be limited, and it was recommended to check with the airline in advance to ensure availability.Larger pets that did not meet the cabin size up to about 20 pounds.
Unaccompanied Minor
Aircalin accepts unaccompanied minors between specific age limits. The minimum and maximum ages 5 to 11 for unaccompanied minors might vary, so it’s essential to check with the airline for their exact age requirements.Aircalin usually charges a service fee for unaccompanied minors. The fee covers the additional assistance and supervision provided by the airline’s staff during the journey.Parents or guardians of the unaccompanied minor are usually required to complete specific paperwork, including a consent form and emergency contact information.
Lounges
Aircalin offers lounges at selected airports where they operate. These lounges provide a comfortable and relaxing environment for eligible passengers to unwind before their flight.
Access to Aircalin lounges is often restricted to passengers travelling in Premium Economy Class, Business Class, or those holding elite frequent flyer status with Aircalin or its partner airlines.Aircalin lounges usually offer amenities such as comfortable seating, complimentary refreshments and snacks, free Wi-Fi, reading materials, and sometimes shower facilities.
In some cases, Aircalin may also have agreements with partner airlines, allowing eligible passengers to access their lounges when flying with Aircalin.